Guests can reach the beach hotel by car or air through Bangkok Airways from Bangkok to Trat province. A regular ferry service goes to Koh Chang all year round from the main pier at Laem Nhop (17 km outside Trat). The easiest access is via car/passenger ferries leaving at Ao Thammachart Pier at Laem Ngop, which departs hourly from 7 am to 7 pm, taking 30 minutes to Ao Sapparos Pier at Koh Chang. The resort offers guests a transfer service from/to Ao Sapparos Pier.
All deluxe rooms are en suite and feature a shower, bath, mini waterfall and hairdryer, as well as a satellite TV. Additional amenities include a safe, a minibar, a fridge, tea and coffee making facilities and individually regulated air conditioning. The rooms also have a bedside electronic control panel, slippers and VCD and MP3 players.
The beach hotel features a free-form outdoor swimming pool in a lush tropical garden. Additional amenities include a hot tub, sauna and gym, as well as a Thai massage corner, Viman Spa and Shop. Guests can also enjoy biking.